Last Updated: 2026

33bdek Privacy Policy — Your information is our responsibility

33bdek takes your personal information and privacy seriously. On this page, we explain in plain language — what data we collect, why we collect it, how we use it, and how we keep it safe. Please read this Privacy Policy before using 33bdek.

Security Commitment
  • SSL 256-bit Encryption
  • Your information is never sold
  • GDPR Compliant
  • Right to Erasure

Why Is It Important to Read the Privacy Policy?

You have the right to know how your information is handled at 33bdek

Know Your Rights

33bdek's Privacy Policy informs you of your rights — the right to view, correct, delete, or stop sharing your information with third parties.

Your data, your control — that's 33bdek's commitment.

What Information Is Collected

33bdek only collects information essential to provide services — name, contact details, payment information, and gaming activity. We don't ask for unnecessary information.

Transparency is 33bdek's foundation — no hidden data collection.

How It's Kept Secure

33bdek uses bank-level encryption, firewalls, and regular security audits. We follow international standards to keep your information secure.

33bdek has never experienced a data breach.

Who we share with

33bdek never sells your information to third parties. Limited data is shared only with trusted partners for payment processing and KYC verification.

Your information will never be sold for marketing purposes.

Cookies & Tracking

33bdek uses technical cookies to make your experience smooth. Marketing cookies are only used with your consent — you can turn them off at any time.

Cookie settings are entirely under your control.

Right to Erasure

At 33bdek, you can close your account and request data deletion at any time. All your information will be permanently deleted except where legally required.

Your data, your control — that's the 33bdek promise.

Last Updated: 2026 — You will be notified in advance of any changes to the privacy policy at 33bdek.

1Introduction & Applicability

This privacy policy applies to the 33bdek (33bdek.app) platform. Using 33bdek means accepting this policy. We believe privacy is a fundamental right, and 33bdek is committed to protecting your personal information.

33bdek follows international data protection standards — GDPR (General Data Protection Regulation) and Bangladesh's Digital Security Act. We only collect information that is absolutely necessary to provide our services.

Important

This Privacy Policy of 33bdek Terms & Conditions should be read alongside this. Together, they form the agreement between you and 33bdek.

2What Information Is Collected

33bdek collects information from various sources — information you provide, automatically collected information, and information received from third parties. Each category is explained in detail below.

Information You Provide

During registration and account management, 33bdek collects the following information:

  • Personal Identity: Full name, date of birth, gender, nationality
  • Contact Information: Email address, mobile number, home address
  • Payment information: bKash / Nagad / Rocket number, bank account details
  • Identity documents: National ID, passport, driving licence (for KYC)
  • Login credentials: Username, password, security questions

Automatically Collected Information

The following information is automatically collected while using 33bdek:

  • Technical information: IP address, browser type, device type, operating system
  • Gaming Activity: Game history, betting history, win-loss record
  • Transaction History: Deposits, withdrawals, bonus usage
  • Site usage information: Which pages were visited, how long you stayed
  • Location data: Country and city (not exact location)
Type of Information Example Purpose Retention Period
Identity Information Name, date of birth, NID Verification & Security 5 years after account closure
Contact Information Email, mobile number Communication & Notifications 2 years after account closure
Financial Information Transaction history Payment Processing 7 years as required by law
Gaming Data Betting history Dispute Resolution 1 year after account closure
Technical Data IP address, device ID Security & Fraud Prevention 1 year

Sensitive Information

33bdek does not intentionally collect sensitive personal information (such as religion, political views, or health data). If such information is received inadvertently, it will be deleted immediately.

3How Information Is Used

33bdek uses your information only for specific purposes. No data is used unnecessarily or without your consent.

Information Collection

Registration & KYC

Processing

Verification & Service Delivery

Retention

On encrypted servers

Purpose of Information Use

  1. Account Management: Creating, managing, and maintaining your account
  2. Identity verification: To complete the KYC process and prevent fraud
  3. Payment processing: Processing deposits and withdrawals
  4. Customer Service: Resolving your questions and issues
  5. Security: Preventing unauthorized access, fraud, and other unlawful activities
  6. Responsible Gaming: Identify problematic gaming patterns and provide assistance
  7. Legal Compliance: Meet regulatory bodies and legal requirements
  8. Platform improvement: Improving 33bdek's services and user experience
  9. Contact: To notify you of bonuses, promotions, and important updates (you can opt out)

Marketing communications

33bdek only sends marketing messages with your consent. You can opt out at any time — contact Support or click the "Unsubscribe" link in any email.

4Who your information is shared with

33bdek never sells your personal information to third parties. However, to provide our services, we need to share limited information with trusted partners.

When Information Is Shared

Payment providers

Your financial details are shared with payment gateways to process bKash, Nagad, Rocket, and bank payments.

Information shared: Name, mobile number, transaction amount

KYC verification services

For identity verification, 33bdek uses third-party KYC services — they verify your ID and documents.

Information shared: Name, date of birth, NID, address proof

Game Providers

33bdek's games come from various software providers. Your username and balance are shared with them to play the games.

Information shared: User ID, balance, gaming sessions

Legal Requirement

33bdek is obligated to disclose information in response to legal orders, court directives, or government regulator requests. In such cases, prior notice to you may not be possible.

Information shared: Information requested as needed

All third-party partners are contractually bound to keep your information confidential and may not use it for their own purposes.

5Data Security Measures

33bdek uses international-standard technical and organizational security measures to keep your information safe.

SSL 256-bit

All data transmission is encrypted

Firewall

Multi-layered firewall protection

2FA

Two-factor authentication

Secure Servers

ISO Certified Data Center

Security Audit

Regular Third-Party Audits

DDoS Protection

Protection from attacks

Additional Security Measures

  • All sensitive information is encrypted in the database
  • Passwords are never stored in plain text — only hashed versions are kept
  • Employee data access is strictly limited and monitored
  • Suspicious login attempts are automatically blocked and you're alerted
  • Emergency response plan in place for data breaches

Your own security

33bdek provides the highest level of security — but keeping your account safe is also your responsibility. Use a strong password, never share it with anyone, and avoid logging in over public WiFi.

6Cookies & Tracking Technology

33bdek uses cookies and other tracking technologies to make your experience smooth and personalized. Cookies are small text files stored in your browser.

Types of Cookies 33bdek Uses

Cookie Types Purpose Duration Optional?
Essential cookies Login sessions, security, payments Until end of session No
Performance Cookies Page load, error detection 1 year Yes
Functional Cookies Remember language and preferences 6 months Yes
Marketing cookies Personalization of promotions & offers 3 months Yes

How to Manage Cookies

You can control cookies from your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies

However, keep in mind — disabling essential cookies may prevent 33bdek from working properly.

7Your Data Rights

Under GDPR and Bangladesh's data protection laws, you have the following rights:

Right to Access

You have the right to know what information 33bdek holds about you. Upon request, we'll provide a copy within 30 days.

Right to Rectification

If your information is incorrect or incomplete, you can request a correction. 33bdek will update it as soon as possible.

Right to deletion

You may request deletion of your data. Unless required by law, 33bdek will permanently erase all such information.

Right to restrict processing

In certain circumstances, you can request to restrict the processing of your information.

Right to portability

You have the right to download your data in a machine-readable format (CSV, JSON).

Right to Object

You have the right to object to marketing communications and automated decision-making.

How to Exercise Your Rights

To exercise any of the above rights, email 33bdek support: [email protected] Or submit a request from account settings. We will respond within 30 days.

8Data Retention Period

33bdek does not retain your data indefinitely. Each type of information has a specific retention period — based on legal requirements and business purposes.

  • Active account information: As long as the account remains active
  • Transaction records: 7 years after account closure (legal requirement)
  • KYC documents: 5 years after account closure (regulatory requirement)
  • Gaming History: 1 year after account closure
  • Marketing Data: Deleted immediately upon opt-out
  • Technical logs: 1 year

Once the retention period expires, all data is permanently and securely deleted and cannot be recovered.

9Child Protection Policy

33bdek is a platform for individuals aged 18 and above only. We do not knowingly collect information from anyone under 18.

If a minor is identified

If 33bdek determines that a user is under 18, the account will be closed immediately and all data will be deleted. Any deposited funds will be refunded (following age verification).

A note to parents and guardians — please regularly monitor your child's online activity.

10Changes to Privacy Policy

33bdek reserves the right to update this Privacy Policy at any time. We will notify you in advance of any major changes.

  • Email notification at least 30 days before significant changes
  • For minor amendments, the update date on this page will change
  • Continued use of the platform after changes constitutes acceptance of the updated policy
  • Option to close your account if you disagree with the new policy

Contact Us

For any questions, concerns, or complaints about this Privacy Policy, please contact the 33bdek Data Protection Team: [email protected] Or via live chat.

Frequently Asked Questions

Privacy FAQ

Sports betting odds on 33bdek are primarily displayed in Decimal format — the most popular and easiest format in Bangladesh and most countries. The number shown in Decimal odds represents your total return (stake + profit). For example: if the odds are 2.50 and you bet ৳1,000, you'll receive ৳2,500 if you win (which includes your ৳1,000 stake and ৳1,500 profit). The higher the odds, the lower the chance of winning but the higher the profit — the lower the odds, the higher the chance of winning but the lower the profit. You can change the odds format in 33bdek's settings if you prefer — Fractional (e.g., 5/2) or American (e.g., +150 or -200) formats are also available. However, most Bangladeshi players prefer Decimal format because calculations are simplest with it.

Changing your mobile number on your 33bdek account is a security-sensitive process, as this number is used for withdrawals and two-factor authentication. To change your number, you'll need to contact 33bdek's live chat support or email — you cannot change it directly yourself. The support team will verify your identity (they'll ask for your name, date of birth, account number, etc.). In some cases, they may request a photo of your ID (NID or passport) for security purposes. Once the new number is added, an OTP (One-Time Password) will be sent to that number — you'll need to enter it to complete verification. The entire process typically takes 1-24 hours. Keep in mind that after the number is changed, your old number will no longer work — all notifications and OTPs will be sent to the new number.
Your information is our top priority

Join 33bdek — where privacy isn't just a promise, it's a practice

The Privacy Policy you just read is more than a legal document — it's 33bdek's commitment to you. We are dedicated to keeping your information safe.

SSL 256-bit Encryption  ·  Data never sold  ·  GDPR Compliant

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